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Frequently Asked Questions
This section of our website is dedicated to several of the more frequently asked question’s that we receive about our service here at Manorfield.
Please have a read through and see if any of the questions you may have are answered here. If not please don’t hesitate to call us on 01243 673023 and we will be happy to answer your queries. Alternatively please click here to complete and send an enquiry form, and a member of the team will get back to you as soon as possible.
Q.
Are you registered with the CQC (Care Quality Commission)?
A.
Yes, please see the information at the bottom of the page, or click here to see their latest inspection report.
Q.
Does Manorfield comply with all Care Quality Commission standards?
A.
Yes, we comply with all standards, and in some categories we even exceed the standards!
Q.
What happens if a Resident needs a Doctor?
A.
Our GP surgery is emailed weekly regarding our Residents, whereby we receive guidance, or a visit is arranged. For any urgent care, a telephone call is made to the GP surgery.
Q.
What happens if my relative becomes ill, and requires more care?
A.
It is rare for one of our Residents to be moved for this reason, since every effort is made to prevent this happening.
Q.
What do the fees include?
A.
All care, all meals and beverages, all laundry (except for dry cleaning), heating and lighting, plus all entertainment is all included within the fees paid.
Q.
Are there Staff on duty throughout the day and night?
A.
Yes, there is a full complement of staff scheduled 24 hours a day, seven days a week, year round.
Q.
Are Residents allowed to smoke in the Home?
A.
No, however smoking is permitted outside the building if required.
Q.
Does Manorfield cater for special, and individual dietary needs?
A.
Yes, we try to meet all individual dietary, and cultural food requirements.
Q.
What are the fees for becoming a Resident?
A.
Residential accommodation fees will vary based on the level of care needed, and the size and specification of the room. Please feel free to call us on 01243 673023, or use the contact form and we will get back to you as soon as possible to discuss your enquiry.
Q.
Are Residents able to bring articles of furniture, and favourite, personal treasures with them?
A.
Absolutely they can, at Manorfield we actively encourage our Residents to personalise their rooms, and to make them their own.
At Manorfield we understand exactly what is required of us all to ensure that each resident feels they have an individual care package that meets their needs. We pride ourselves on trying to achieve the best results for each resident, and strive to keep that ethos as personalised as possible — Karen Stovell, Manager
In safe hands
It can be difficult to find the right care home to suit the individual needs your loved one. With so many offering equally good facilities, and a great location, your choice will often naturally be based on who you can trust. At Manorfield Care Home Chichester, you can be confident in the quality of care we provide by the scores awarded by the UK healthcare regulatory bodies.